Last Updated: June 2026

Welcome to rooxia. By visiting our website, browsing our products, or placing an order, you agree to the following Terms of Service. Please read them carefully before using our website.

1.Overview

rooxia provides affordable alternatives to official sports products, including jerseys, sneakers, fan styles, and other sports-related items. These Terms apply to all visitors, customers, and users of our website.

By using our website, you agree to follow these Terms, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies posted on our website.

2.Product Information

We do our best to display product information, images, colors, sizes, descriptions, and prices as accurately as possible. However, slight differences may occur due to screen display settings, production batches, product versions, or manual measurements.

Product availability may change without notice. We reserve the right to update, modify, or discontinue any product at any time.

Unless clearly stated otherwise, products sold on rooxia are not official club, league, team, or brand merchandise. rooxia is not affiliated with any official team, league, player, or sports brand.

3.Orders

After you place an order, you will receive an order confirmation if your order is successfully submitted. This does not mean that the order has been fully processed or shipped.

We reserve the right to refuse, cancel, or limit any order if there is an issue with product availability, payment, pricing, shipping information, suspected fraud, or violation of these Terms.

Please make sure your order details, size, shipping address, and contact information are correct before completing your purchase.

4.Pricing and Payments

All prices are listed on our website and may change without notice. The final price, including applicable discounts and shipping fees, will be shown at checkout before you complete your order.

Payments must be completed through the payment methods available on our website. By placing an order, you confirm that the payment information you provide is accurate and that you are authorized to use the selected payment method.

5.Promotions

rooxia may offer promotions from time to time, including Buy 2, Get 1 Free and Free Shipping on Orders $59+.

Buy 2, Get 1 Free offers apply only to eligible items shown on our website. Please add eligible items to your cart, and the promotion will be applied according to the offer conditions shown at checkout.

Orders over $59 qualify for free shipping when the free shipping option is available at checkout.

Promotions may be subject to product availability, order value, checkout conditions, and other limitations. We reserve the right to change, pause, or end promotions at any time.

6.Shipping

We do our best to process and ship orders as soon as possible. Processing and delivery times are estimates only and may vary depending on your location, carrier processing, customs clearance, holidays, weather conditions, and other factors beyond our control.

For more details, please read our Shipping Policy.

7.Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our Return & Refund Policy.

Items must meet the return conditions stated in our policy. Customized or personalized items may not be eligible for return or exchange unless they are defective, damaged, or incorrect.

For promotional orders, including Buy 2, Get 1 Free orders, refund amounts may be adjusted if part of the order is returned.

8.Size and Fit

Please check our Size Guide before placing your order. Fit may vary depending on the product style, version, and production batch.

If you are unsure which size to choose, you may contact us before ordering and we will do our best to help. However, size recommendations are for reference only and cannot guarantee a perfect fit.

9.User Responsibilities

When using our website, you agree not to:

Use our website for illegal or unauthorized purposes.

Provide false, inaccurate, or misleading information.

Attempt to interfere with the security or normal operation of our website.

Copy, reproduce, or misuse website content without permission.

Place fraudulent orders or abuse promotions, discounts, or return policies.

10.Website Content

All text, images, layout, design, graphics, and other content on our website are provided for shopping and informational purposes. You may not copy, reproduce, distribute, or use our website content for commercial purposes without our permission.

11.Third-Party Links and Services

Our website may include links or services provided by third parties, such as payment providers, shipping carriers, analytics tools, or external platforms. We are not responsible for the content, policies, or practices of third-party websites or services.

12.Limitation of Liability

To the fullest extent permitted by applicable law, rooxia is not responsible for indirect, incidental, special, or consequential damages related to your use of our website, products, shipping delays, carrier issues, customs delays, or third-party services.

Our total responsibility for any order-related issue will not exceed the amount you paid for the affected order, unless otherwise required by applicable law.

13.Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes are posted means you accept the updated Terms.

14.Contact Us

If you have any questions about these Terms of Service, your order, or our policies, please contact us through our Contact Us page or message us on WhatsApp.

WhatsApp: +86 173 5863 5672